Terms and Conditions

Terms and conditions

Booking Process:

Users must provide accurate and complete information during the booking process, including personal details, contact information, and payment details.

Booking confirmation is subject to availability, and the website reserves the right to cancel or modify bookings based on availability and other factors.

Additional information

Hotel Palash residency is unit of Omran Infrastructure & Hospitalities Private Limited.

Payment and Cancellation:

Payment for bookings must be made as per the specified terms, which may include full payment upfront or a deposit.

Cancellation policies vary based on the hotel and room type selected. Users are responsible for reviewing and adhering to the cancellation policy before making bookings.

Refunds, if applicable, will be processed according to the cancellation policy and may be subject to deductions or fees.

Hotel Policies:

Users must comply with the policies and guidelines of the hotel or accommodation booked, including check-in/check-out times, maximum occupancy, and rules regarding pets, smoking, and amenities.

Any additional services or requests made during the stay may be subject to additional charges as per the hotel’s policies.

Accuracy of Information:

The website strives to provide accurate and up-to-date information about hotels, accommodations, prices, and availability. However, the website does not guarantee the accuracy of third-party content or external links.

Users are encouraged to verify information directly with the hotel or accommodation provider before making bookings.

Liability and Disclaimers:

The website is not liable for any losses, damages, or inconveniences incurred due to errors, inaccuracies, or omissions in the booking process, including but not limited to incorrect pricing, availability, or descriptions.

Users are responsible for ensuring the security of their account credentials, personal information, and payment details. The website is not liable for unauthorized access or misuse of user accounts.

Privacy and Data Protection:

The website collects and processes user data in accordance with its Privacy Policy. By using the website and making bookings, users consent to the collection, storage, and use of their personal information as described in the Privacy Policy.

Intellectual Property Rights:

All content, including text, images, logos, and trademarks, displayed on the website is protected by intellectual property laws and belongs to the website or its licensors. Users may not reproduce, distribute, or modify the content without prior authorization.

Governing Law and Jurisdiction:

These Terms and Conditions are governed by the laws of Ranchi Jurisdiction, and any disputes arising out of or related to these terms shall be resolved in the courts of Ranchi Jurisdiction.

Changes to Terms:

The website reserves the right to modify or update these Terms and Conditions at any time without prior notice. Users are responsible for regularly reviewing the terms for changes and updates.

Contact Information:

For inquiries, complaints, or feedback regarding these Terms and Conditions or the booking process, users can contact on  09102994156 or frontoffice374@gmail.com