Refund Policy

Hotel Palash Residency

Refund & Cancellation Policy

Effective Date: [01/01/2025]

At Hotel Palash Residency, we strive to provide a fair and transparent cancellation and refund process.

1. Room Booking Cancellations

Cancellation TimeRefund Policy
More than 48 hours before check-inFull refund
24–48 hours before check-in50% refund
Less than 24 hours or no-showNo refund

  • Refunds will be processed to the original payment method within 7–10 business days.

2. Event or Hall Booking Cancellation

  • Cancellation must be made at least 7 days in advance for a full refund.

  • 3–6 days in advance: 50% refund

  • Less than 3 days: No refund

3. Early Check-Out

No refund will be given for unused nights in case of early check-out unless agreed in writing.

4. Force Majeure

We are not liable for cancellations due to natural disasters, government orders, or other force majeure events.

5. Refund Processing

For refund-related assistance, contact us at:
📧  frontoffice374@gmail.com
📞 +91-[ 9102994156 / 9102994158]